Junior Collection Field Officer

Are you a motivated individual looking to kickstart your career in the financial sector? FIF Group is currently seeking a dedicated Junior Collection Field Officer to join our dynamic team in Kendal, Central Java. In this pivotal role, you will be responsible for collecting overdue payments from various clients, ensuring timely and accurate documentation, and maintaining strong relationships with our clients.

FIF Group is a leading financial institution in Indonesia, known for its commitment to excellence and innovation. With a strong presence in Kendal, Central Java, we are dedicated to providing exceptional services to our clients. This role offers a unique opportunity to work in a fast-paced environment, where your contributions will directly impact our company's success.

📋 Tanggung Jawab Pekerjaan

• Collect overdue payments from clients using various methods, including phone calls, visits, and email correspondence.
• Ensure timely and accurate documentation of all collection activities using our in-house software, FIF Collection System.
• Maintain strong relationships with clients to encourage timely payments.
• Provide regular reports to the collection team on the status of overdue accounts.
• Assist in the resolution of disputes and complaints from clients.
• Stay updated with the latest collection techniques and best practices.
• Participate in team meetings and training sessions to enhance your skills and knowledge.
• Adhere to all company policies and procedures related to collections.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum 1 year of experience in collections or a related field.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.
• Familiarity with Microsoft Office Suite, particularly Excel.
• Knowledge of Indonesian language and culture.
• Willingness to travel to various locations in Kendal, Central Java.
• Valid driver's license and a reliable vehicle for fieldwork.

🛠️ Keahlian

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